Meet Olga

As part of our Acne At Every Age campaign, we've been on a journey with Olga, 29, from London, to support her with her blemish-prone skin. Here, you'll learn more about her story and how Face the Future has helped her achieve more skin confidence.

Her Skin Story

Olga first became aware of her skin when she was around eight or nine years old. At the time, she saw her acne as a sign of growing up, until other people started pointing it out and making her feel different. As she got older, acne became something that affected a lot more than just her skin, from avoiding photos at school to feeling self-conscious at university and in social situations.

Over the years, Olga has tried advice from GPs, dermatologists, skincare influencers, and aestheticians, hoping to find something that worked. Like many people struggling with acne, she found herself constantly researching products, experimenting with routines, and sometimes overdoing it with active ingredients in an attempt to speed things up, often making her skin barrier worse in the process.

When her acne became more severe, medication started to feel like the only real option left. Although she feels more comfortable talking about acne now, breakouts can still affect her mood and confidence. She also feels there’s a strong pressure, especially on social media, to cover up or “fix” acne. Olga’s experience reflects how frustrating, exhausting, and emotional living with acne can be, especially when it follows you into adulthood.

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How Did We Help Olga?

As part of Olga’s skin journey, she began with a one-to-one virtual consultation with our skin expert, Suzanne. Together, they talked through Olga’s experience with acne, how it had been affecting her confidence, and what she hoped to achieve for her skin moving forward.

Following the consultation, Suzanne created a personalised skincare routine tailored specifically to Olga’s needs, along with simple step-by-step guidance to help her get the very best results from each product.

But the support didn’t stop there. Suzanne checked in with Olga every month to celebrate her progress, answer questions, and make any tweaks to her routine when needed. These regular check-ins gave Olga ongoing encouragement and reassurance throughout her journey, helping her feel supported, confident, and motivated every step of the way.

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Olga's New Found Skin Confidence

“Being part of this experience has honestly been really positive for me. I’d spent so long trying to manage my skin on my own, and it can get really overwhelming when you feel like you’re trying everything and nothing is fully working. What I appreciated most was having support that actually felt personal to me - not just generic advice, but guidance based on my skin, my history, and what I’d already been through.

At the start, I was definitely impatient and worried about things getting worse before they got better, but having someone there to reassure me that the process takes time really helped. By the second consultation, not only could I start seeing improvements myself, but friends and family were noticing too, and that honestly gave me such a confidence boost.

I think the whole experience also changed my mindset. It made me realise that skincare isn’t just about products - it’s also about consistency, routine, and looking after yourself overall. For the first time in a long time, I felt hopeful about my skin journey and supported throughout it, which made such a difference.”

What I appreciated most was having support that actually felt personal to me - not just generic advice, but guidance based on my skin, my history, and what I’d already been through.

For the first time in a long time, I felt hopeful about my skin journey and supported throughout it, which made such a difference.

Watch Olga's Skincare Diaries

Acne At Every Age

Inspired by Olga's story? We're here to support you, too. Our campaign exists to help people struggling with blemishes and acne feel more confident in their skin. Born from an advanced skin clinic, we’ve spent decades supporting individuals through every stage of their skin journey, and we understand just how emotionally challenging acne can be.

Our expert skin team is here to offer personalised, judgement-free support, whether that’s through a virtual consultation, guidance on the right products for your skin, or simply being there to answer your questions. Whatever stage you’re at, your wellbeing is always at the heart of everything we do.

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